Search for tag: "services management and marketing"

HR for HR in Times of Transformation

From  Donald Bazley 15 plays

The Evolving Role of the HRBP

From  Donald Bazley 15 plays

HR in Transformation

From  Donald Bazley 6 plays

DrupalCamp 2018: Sponsored by Pantheon: Climbing the Hierarchy of Needs for Websites

University websites must balance many competing priorities. The web presence needs to encourage undergrad enrollment, direct current students to needed resources, inform people visiting the physical…

From  Nick Tubbs 8 plays

ORIE Colloquium on 11/4/2014 - Jiheng Zhang: Managing Customer Service Chat Systems with General Service and Patience Time Distributions

We consider customer service chat systems where customers can receive real time service from agents using an instant messaging application over the Internet. A unique feature of these systems is that…

From  E. Cornelius 16 plays