Search for tag: "customer experience management"

Open Broadcaster Software Studio - An Introduction

Open Broadcaster Software Studio is free and open…

From  Paul Treadwell June 08, 2020 54 plays

ORIE Colloquium on 11/4/2014 - Jiheng Zhang: Managing Customer Service Chat Systems with General Service and Patience Time Distributions

We consider customer service chat systems where…

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From  E. Cornelius May 04, 2018 18 plays

CAM Colloquium - August 24, 2012: Josh Reed

High Frequency Asymptotics for the Limit Order…

From  E. Cornelius March 16, 2018 11 plays