Search for tag: "song recordings produced by brendan o'brien"

Thumbnail for entry ORIE Colloquium on 11/4/2014 - Jiheng Zhang: Managing Customer Service Chat Systems with General Service and Patience Time Distributions

ORIE Colloquium on 11/4/2014 - Jiheng Zhang:…

duration 1 hour 10 minutes

ORIE Colloquium on 11/4/2014 - Jiheng Zhang:…

ORIE Colloquium on 11/4/2014 - Jiheng Zhang: Managing Customer Service Chat Systems with General Service and Patience Time Distributions

ORIE Colloquium on 11/4/2014 - Jiheng Zhang: Managing Customer Service Chat Systems with General Service and Patience Time Distributions

We consider customer service chat systems where customers can receive real time service from agents using an instant messaging application over the Internet. A unique feature of these systems is that…

mediasite
fall 2014
point
function
rural geography
organisms
services management and marketing
process
eng
caption complete
sales
websites
thing
model
performance
problem
information retrieval
proclamation
operations research
philosophical terminology
efficient
pos
agent
number
customer
systems
on premise
numbers
functions and mappings
question
system
level
nutrition
economics terminology
supply chain management terms
customer experience management
livestock
inefficient
systems theory
elementary arithmetic
business
fraction
difference
elementary mathematics
environmental science
drilling technology
service
definition
picture
marketing
patient
data types
demography
statistical deviation and dispersion
approximation
rail technologies
song recordings produced by brendan o'brien
experience
systems science
cybernetics
basic concepts in set theory
From  E. Cornelius 16 plays