Northeast Dairy Management Webinar - Cheryl Jones
From Heather Darrow
Good times, Bad Times - Lean and Flexibility
Cheryl Jones, University of Kentucky
June 17, 2020
Lean does not mean working faster, but working smoother, more efficiently. We need to closely examine the flow of our product from raw materials to the final customer to increase flexibility and eliminate waste. Increasing our flexibility and eliminating waste are steps toward keeping us competitive in our industry. How does this apply to equipment and to our workforce? We will discuss how Chick-fil-A’s lean thinking improved their drive through service in comparison to the rest of the fast food industry.
The Northeast Dairy Management Webinar Series is a six-part presentation series to re-energize businesses and improve performance, even in challenging times.